Personalised Prints FAQ
When will my order be sent?
Within 2 business days after purchase you will receive an email to confirm details are correct on your design. After you have confirmed that you absolutely love your print it will be shipped within 1-2 business days.
What if I can't get on my email and confirm my design details are correct?
If there is no reply from you to confirm details on your print by the second business day, your order will be sent to you on the third business day. We only do this as we do not give refunds on our personalised prints.
What is the 'PDF FILE ONLY' option?
This option means your order will be sent to the email you provided us with between 2-12 hours. You can then choose to print your design at home or at a print shop. This option is perfect if you need the print urgently.
Can I change colours/wording on prints?
Yes. Please contact us at firstname.lastname@example.org if you would like to make any changes.